About Us

Founded in 1978, Cyncon Equipment, Inc. is a recognized authority in the municipal and truck equipment industry. Offering a complete line of first-in-class equipment, Cyncon recognizes that its relationship with its customers does not stop at the sale.

Our factory-trained service specialists and knowledgeable parts managers, operating in real-time with fair pricing and efficient problem solving techniques, have enabled Cyncon to help elevate the industry standards across the board.

Our customers in private industry and in municipalities across New York State continue to place their confidence in Cyncon because they know that the Cyncon experience will ensure that they receive the highest return on their investment.

The CYNCON Office Staff:

Jim Condon


Rick Wilcox

General Manager

Email: rwilcox@cyncon.com

Marsha Condon

Office Manager

Email: mcondon@cyncon.com

Rod Bettner

Parts Manager

Email: rbettner@cyncon.com

Janet Wilcox

Inside Sales/Marketing

Email: jwilcox@cyncon.com

Greg Smythe

Parts Assistant

The CYNCON Sales Staff:

Time and time again, our Sales Team Members demonstrate their unmatched ability to listen to and understand their customer’s needs. This dedication to customer service continues to set Cyncon apart as the premier, full service municipal and truck equipment dealer. 79 combined years of hands-on experience in selling the best brands in the industry has helped us understand exactly what our customer’s needs are.

The Cyncon experience does not stop at the sale. Our Sales Team, coupled with our expert service and parts specialists, will be there to assist you thoughout the life of your equipment. Anyone can sell a piece of equipment once. Only those companies that stand behind their products with timely and knowledgeable support and service will earn your business for life. We promise to be there for you when you need us the most. This philosophy makes Cyncon Equipment the intelligent choice for all your municipal and truck equipment needs.

Jim O' Brien

Sales Rep. - Rochester, N.Y.

Mobile: 585-703-3173
Email: jimo@cyncon.com

Dave Hull

Sales Rep. - Western N.Y.

Mobile: 585-739-0651
Email: dhull@cyncon.com

Mike Kane

Sales Rep. - Eastern N.Y.

Mobile: 518-526-1112
Email: mkane@cyncon.com

Don Lancaster

Sales Rep. - Central N.Y.

Mobile: 315-415-5301
Email: dlancaster@cyncon.com

The CYNCON Service Staff:

Responsive, courteous, timely, reliable, and professional service support is a large part of what makes dealing with Cyncon Equipment a refreshing change from the competition. Our Service Specialists have more than 50 years of hands-on experience working on municipal and truck equipment. Our factory trained, expert technicians are ready to respond to your equipment needs in the prompt and thorough manner that that your business demands.

At Cyncon, we understand the cost of having your equipment not working to its full potential. We are dedicated to ensuring that your equipment gets back on the job as soon as possible. After all, your investment in equipment should pay off in your bottom line. We’ll be there to make sure that you get the most out of your investment.

Tim Harris

Service Manager


Kyle Paddock

Road Service Technician

Eric Hale


Tim Harris Jr.